Customer Service Promise

Bonetts Estate Agents in Brighton - Pen ticking boxes on paper

When you instruct Bonett’s to market your property we promise:

  • You will receive an honest and realistic property valuation
  • We will advertise your property in leading local publications
  • We will include your property details on our & related websites
  • We will accompany prospective purchasers on viewings & give you feedback
  • You will deal with a team of fully trained, professional staff
  • You will have the benefit of our 30 years experience selling property in the area
  • We will always be friendly and approachable
  • We will update you on progress by either email or telephone at least weekly
  • We will help you through the moving process

Some of what makes us different

We don’t develop property and we don’t have a Land & New Homes department
We specialise in private residential sales and lettings. That means that you are our number one priority

We don’t sell financial services or advise on mortgages
We are not focused on making money out of commission on mortgages but on selling your home! Nevertheless should you require it, Bonett’s are able to recommend a well regarded local financial adviser

We constantly aim to improve our service
We are one of few agents who survey our customers and we work with our clients to achieve our customer service promise. We are Investor in People recognised

We’re small enough to make you matter
Our staff are fully briefed about your property. When you call us, or every time a prospective purchaser calls, they will be speaking to someone who can help

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