Customer Reviews

Over the last 25 years, we’re proud to have helped thousands of people buy, sell or let their properties with us. These are just a few reviews from our most recent customers:

 

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  • I remained impressed throughout

    ”First class service. I arranged the usual three quotes on my flat. One agent arrived, hardly looked at it and then pulled out a quote she'd prepared before seeing it, based on the location and number of bedrooms. Another took a little more time but came up with a figure that was way too high. Then Timothy Denning came and spent a lot of time looking at and thinking about the flat. It's a slightly unusual property and he didn't want to give a quote there and then, but went off to think about it further before coming up with what I think was a realistic valuation.
    This impressed me and led me to engage Bonett’s services for the sale and I remained impressed throughout. Timothy showed the same attention to detail throughout the process. He always communicated clearly and worked hard chasing things up, tying up loose ends and progressing the sale through to completion. Inevitably, there were hiccups along the way but Timothy was quick to respond and could be relied upon to give sound advice and get things moving again..
    Buying and selling property is supposed to be one of the most stressful things you can do, but having the support of a friendly and efficient agency like Bonetts made all the difference. If you're thinking of selling your property you should definitely give them a call.”

    - Geoffrey, seller

  • A very efficient yet personal service

    ”Very professional, hassle free service. Even though I live in London and the house was in Brighton, Bonett’s provided a very efficient yet personal service, and we were kept informed at all stages. When making recommendations, they were excellent at considering and reporting on the whole picture regarding potential buyers, eg. deposit, chain, current situation, etc.
    In addition, they recommended excellent house clearance and cleaning firms, and acted as key holders for these companies. Highly recommended ”

    - Clive, seller

  • Excellent at dealing with and chasing solicitors

    ”Bonett's are the ultimate in your local friendly estate agents! Extremely efficient and not out to screw you over like most of the high street chain estate agents. They kept us informed at all stages of the selling process and were really polite and friendly when they showed people round the house. They got us an offer within a couple of days, and then when that buyer could not proceed due to personal issues, they found two more buyers within 24 hrs! So we lost no time at all. Excellent at dealing with and chasing solicitors too, which is essential if you want a quick sale. Highly recommended, and they do excellent photos and floor plans too!!”

    - Kate, seller

  • From instruction to exchange under two months

    ”I rarely take time to write reviews but I feel that I have to comment on the excellent service provided by Paul Bonett and his team. Just over a year ago, at a difficult time in the selling market, I sold a studio flat and the attention to detail and personal touch from this most professional estate agents was second to none.
    More recently they sold a two bedroom flat for me at a good price and from instruction to exchange was under two months. I would have no hesitation in recommending this most efficient and friendly group to anyone buying or selling a property.”

    - Brian, seller

  • The staff were supportive throughout

    ”Following an unsatisfactory meeting with a representative from one of the larger chains of Brighton estate agents who, subsequent events were to prove, significantly undervalued my property, I was advised to call in Bonett’s on the grounds that they had the necessary local expertise. After careful consideration, they came back with an acceptable valuation and quickly identified a purchaser who offered a sum very close to the asking price. The deal was subsequently satisfactorily concluded. The staff were supportive throughout the process and kept me fully informed of developments at all times.”

    - Ian, seller

  • The Bonett's team worked very hard on my behalf

    ”Paul Bonett and his team recently sold my flat for me. Their realistic valuation attracted an immediate buyer, and their expert advice got me the best possible offer. Once a value had been agreed the Bonett's team worked very hard on my behalf to get the sale through as quickly as possible, dealing with a buyer who was at times very demanding.
    When it looked like the sale was going to fall through at the eleventh hour Paul really came into his own, using all his experience to save the situation and make the sale happen.
    I cannot recommend Bonett's highly enough - they are one of the few companies I have come across in Brighton and Hove who actually give estate agents a good name, and I will use them whenever possible in future.”

    - Alan, seller

  • Testimonial title"The most impressive part was how they eliminated time wasters

    ”We recently sold our house through Bonett's and found the service exemplary. The price they suggested was correct, they got buyers almost immediately. The most impressive part of the service was how they eliminated time wasters and focused on quality buyers. They also managed any legal intervention sensibly and prevented any potential disagreements between both parties. Overall, excellent.”

    - Henry, seller

  • I have found them trustworthy, friendly and efficient

    ”PBonett's are the ideal Estate Agents and a rare breed! They have an insight into the area they operate in that outmatches other Estate Agents and have the right ingredients as I have found them trustworthy, friendly and efficient in both selling and purchasing property. I would gladly recommend Bonett's to anyone.”

    - Edward, buyer